Print.com
Print.com's platform transforms traditional printing services into a streamlined digital experience. Integrated with HubSpot for customer relationship management, the platform enables businesses to easily order, customize, and manage their print products with enterprise-grade tools that simplify complex ordering processes and provide real-time production updates.
The Challenge
Print.com needed to transform their traditional printing business into a digital-first platform with advanced customization tools, enterprise account management, and automated production workflows.
Our Solution
We developed a Ruby on Rails application that features real-time print previews, customizable templates, and an enterprise dashboard for managing large print orders and team permissions. We implemented a sophisticated video review system seamlessly integrated with their existing CRM platform. This custom solution enables print companies to efficiently review and evaluate product defects through recorded video footage submitted by their B2B clients. The system timestamps and categorizes videos by product type, defect category, and severity, allowing for structured quality control, targeted production improvements, and efficient warranty processing. This integration has significantly improved defect resolution time, production quality, and overall client satisfaction while maintaining a user-friendly interface for both print companies and their business clients.
Results
The platform reduced order processing time from days to minutes, increased repeat business by 45%, and enabled Print.com to expand their customer base to include enterprise clients with complex printing needs.
Project Details
Duration
Ongoing
Technologies
Delivery
Completed in record time with our 48-hour delivery model
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